1
|
Communication skills
Process, types and levels of communication. Technical Communication and General Communication. Factors to be considered in technical communication.
|
|
|
2
|
Verbal and non-verbal communication (kinesics)
Components of Non-verbal Communication (Kinesics) Barriers to effective communication. (Noise in oral and written communication) Communication across cultures.
|
|
|
|
3
|
Listening skills
Types of Listening Active Listening V/s Passive Listening Empathetic Listening. Traits of a good listener, barriers in effective listening, Tips for effective listening.
|
|
|
4
|
Effective presentation strategies
Defining purpose, analysis of audience and locate, organizing contents. Preparing an outline of the presentation. Visual aids, nuances of delivery, Body language and effective presentation.
|
|
|
5
|
Interviews
Introduction, General preparations for an interview, Types of questions generally asked at the interviews. Types of interviews, Importance of nonverbal aspects.
|
|
|
6
|
Group Discussions
Introduction, Group discussions as a part of the selection process, guidelines for group discussion. Role functions in group discussion.
|
|
|
7
|
Paragraph Development
Paragraph Development, Introduction, Topic sentence and supporting sentences. Attributes of a good paragraph. Types of paragraphs.
|
|
|
8
|
Letter - Writing
Business Letters, Structure and types of a business letter, Letter of Inquiry, Letters of complaint, regret and adjustment.
|
|
|
9
|
Technical reports
Introduction, types of reports, structure of reports, objectives and characteristics of reports.
|
|
|
10
|
Technical Proposals
Definition, Purpose, Types, Characteristics, Structure, Style and appearance.
|
|
|
11
|
Technical Descriptions
Introduction, Definition of an object or a process. Guidelines for writing good description - organization, content, structure.
|
|
|
12
|
Effective Reading Skills
Purpose of reading, skimming and scanning. Tips for improving comprehension skills.
|
|
|
13
|
Job application
Essential parts - Cover Letter and the ‘resume’. Types of ‘resumes’ (Curriculum Vitae) Chronological ‘resume’, functional ‘resume’.
|
|
|
14
|
Grammar and Vocabulary
Tense and the concept of Time. Passive Voice, Conditionals Prepositions, Concord. Idioms, Confusables, one-word substitutes, homonyms, homophones eponyms.
|
|
|