Quality Engineering (Dept Elec - III) (2181920)  

Syllabus

Sr. Topics Teaching Hours Module Weightage
1
Introduction:
Different Definitions and Dimensions of Quality, Historical Perspective (From Evolution of Quality Control, Assurance and Management to Quality as Business Winning Strategy), Contribution of Renowned Quality Gurus (Their Philosophies and Impact on Quality)
5
10 %
2
Quality Engineering and Management Tools, Techniques & Standards:
7 QC tools, 7 New Quality Management Tools, 5S Technique, Kaizen, Poka-Yoke, Quality Circle, Cost of Quality Technique, Introduction to Quality Management Standards – ISO : 9000, ISO:14000, QS:9000 (Concept, Scope, Implementation Requirements & Barriers, and Benefits), Introduction to National and International Quality Awards (Malcolm Baldrige National Quality Award – MBNQA, The Deming Prize Rajiv Gandhi National Quality Award)
10
20 %
3
Total Quality Management:
Basic Philosophy, Approach, Implementation Requirements & Barriers.
3
10 %
4
Designing for Quality:
Introduction to Concurrent Engineering, Quality Function Deployment (QFD) and Failure Mode and Effect Analysis (FMEA) – Concept, Methodology and Application (with case studies)
8
20 %
5
Introduction to Design of Experiments:
Introduction , Methods, Taguchi approach, Achieving robust design, Steps in experimental design
3
10 %
6
Contemporary Trends in Quality Engineering & Management:
Just in time (JIT) Concept, Lean Manufacturing, Agile Manufacturing, World Class Manufacturing, Total Productive Maintenance (TPM), Bench Marking, Business Process Re- engineering (BPR), Six Sigma - Basic Concept, Principle, Methodology, Implementation, Scope, Advantages and Limitation of all as applicable.
10
20 %
7
Quality in Service Sectors:
Characteristics of Service Sectors, Quality Dimensions in Service Sectors, Measuring Quality in Different Service Sectors.
5
10 %